Managed IT Services
Ninja It Solutions Proactive Monitoring Reduce downtime, increase profitability, and make your technology work for you.
Ninja It Solutions, in partnership with your company, keeps the technology investment running smoothly while you can focus on your business completely.
Our team is dedicated to keeping your staff updated and productive with the tools needed to drive the business forward.
We changes your view of IT completely.
We are your very own IT department. We perform your day to day maintenance making sure that your users do not experience downtime while we optimize and protect your infrastructure.
24/7/365 Proactive Monitoring and Maintenance Identify and prevent IT issues before they affect your bottom line.
We meets all your IT support needs ranging from employee workstations to servers and other devices as well as any device that is a part of your network and important for your business’s efficiency.
We provide regular maintenance, smooth functioning and monitoring of the system throughout the year ensuring reduced downtime for staff.
We also give you full support and meet all your IT requirements as you expand your business. Our team of technologically savvy professionals assists your users through any IT related issues.
The Benefits of Flat-Rate IT Every expense has to be budgeted
We make sure that all the queries from your staff are solved as timely as possible without any extra monthly expenditure.
We make sure that your entire team focuses on your core business while we take care of anything and everything to do with IT.
In a long run, with minimal IT issues and quick resolution, you save money, experience less downtime and a standard rate that is especially designed for small businesses.
Automated cloud-based computing minimized capital expenditure while maximizing your overall investment in IT.
Supplement Your Current Internal IT Flexibility provides many benefits
If you already have an IT team or even a technical guru who handles all of your daily issues and problem, we leverage those resources by taking charge of the day to day maintenance, monitoring and support.
This frees up your internal IT resources to focus on more important tasks that help make your business more efficient and profitable.
Your IT team will enjoy almost zero downtime while we will also lessen their work load in case they are overloaded.
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Frequently Asked Questions
What services does your company provide?
What makes your MSP different from others?
Our unique value propositions include:
- White Glove Service: We treat each client like family, offering personalized service that larger companies struggle to match.
- Security-Led Approach: We focus on both helpdesk issues and ensuring your business has the most secure IT tools and services available.
- In-House Operations: We run our own Network Operations Center (NOC) and Security Operations Center (SOC), and manage our helpdesk with our own analysts and engineers. No off-shoring; the people you speak with are the ones who resolve your issues.
- Next-Generation SIEM: We utilize Extended Detection and Response (XDR) for superior security management.
- 24/7/365 Service: We offer round-the-clock service with a fixed monthly fee and no upcharges for after-hours or holidays.
- Leading SLAs: We consistently meet industry-leading Service Level Agreements (SLAs) over 95% of the time.
What industries do you specialize in?
We can provide services to almost any industry and workplace, but we specialize in:
- Law Firms
- Accounting Firms
- Construction Companies
- The Automotive Industry
- Project Management Firms
- Real Estate/Property Management Firms
Who are your ideal clients?
Our ideal clients are small businesses looking to improve their IT security and efficiency for better ROI. We typically work with owners, C-office executives, and office managers involved in IT or vendor procurement.
What problems can you solve for my business?
We tackle poor security, long helpdesk wait times, unresponsive techs, slow ticket resolution, and inefficient IT service usage. We aim to make your IT operations more efficient and secure.
What challenges might my business face before using your services?
Common challenges include:
- Poor security measures
- Unresponsive technicians
- Prolonged ticket resolution times
- Long wait times for helpdesk support
- Inefficient use of available IT services
How can I tell if my company is ready to purchase your services?
You might be ready for our services if:
- You struggle to get timely callbacks from your current IT provider.
- You are unsure about the status and effectiveness of your backups.
- You are frustrated with long ticket resolution times and unresponsive support.
- You feel that your current IT service pricing does not reflect the level of service provided.
What is your pricing model?
How quickly can you respond to a support ticket?
How reliable are your services?
We consistently meet industry-leading SLAs over 95% of the time, demonstrating our commitment to reliable and efficient service.
Client Testimonials
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